Bagmati Province Government Enhances Transport Services with Digitalization and Efficiency Programs

Makwanpur. The Bagmati Province Government has been advancing various programs with the aim of making transport services effective.

The government has been advancing programs with the aim of making transport services systematic and effective in the budget for the fiscal year 2083/84, informed Minister of Economic Affairs and Planning Prabhat Tamang. He stated that by embracing 'Technology and Transparency: A New Definition of Service Delivery', services provided by the transport office will be gradually delivered online. For this, necessary infrastructure development, creation of electronic records of old paper files and documents, improvement and upgrading of the driving license and vehicle registration system, and necessary arrangements for interoperability with the central system and national identity card have been made. To enhance good governance in transport-related services, the government plans to establish minimal contact points and prepare a framework for faceless service delivery by making the driving license written test online and automating the practical test. The government has allocated the necessary budget to separate the management of written and practical tests to eliminate potential collusion and to start automated technology-based vehicle testing services. The provincial government, in coordination with the federal government, has made preparations for the printing and distribution of driving licenses to be done from the province itself. Minister Tamang said that arrangements have been made to end the compulsion of visiting the office for driving licenses and vehicle tax payment and renewal by transforming the vehicle registration certificate into a QR code-equipped smart card and arranging for electronic payment of driving license and vehicle tax. The government has stated that the budget has been allocated for arrangements so that citizens can view information related to driving licenses, bluebooks, and mechanical tests from their mobile apps through the integration of transport office services with the Citizen App in collaboration with the federal government. Minister Tamang said that the necessary funds have been allocated for the management of digital displays, token systems, clean drinking water, waiting areas, clean toilets, and necessary furniture to improve the workplace of transport management offices and make them service-user friendly. The government is preparing to establish and operate automated technology-equipped vehicle testing centers in collaboration with the private sector to make regular mechanical testing of public transport and scrapping of old vehicles scientific and modern.