Nepal Launches Automated E-Pension Verification System to Streamline Services

Kathmandu. An automated pension verification system, developed to make government service delivery simpler, more accessible, citizen-friendly, and technology-driven, has come into effect today.

At a program held at the Ministry of Finance today, Finance Minister Dr. Swarnim Wagle inaugurated the 'E-Pension Verification System' prepared by the Office of the Comptroller General. Through this system, retired civil servants, teachers, Nepal Army personnel, and police officers can now access pension-related services from the comfort of their homes. Service recipients can utilize the services available through the Pension Management Office's website.

Under this system, service recipients can use online channels to verify their details, obtain pension-related information, and complete necessary procedures. The Office of the Comptroller General stated in a press release that video tutorials are available within the system to address any queries or uncertainties regarding its use.

Previously, retired employees were required to visit a bank annually to confirm they were receiving their pension. Similarly, the need to visit the Pension Management Office to open a pension account or select a bank has been eliminated. Now, service recipients can choose a bank that is convenient for them to receive services.

Inaugurating the system, Finance Minister Wagle stated that the hassle for approximately 350,000 pension recipients has ended. According to him, this will eliminate complex processes related to pension renewal and bank selection, and is expected to reduce the bank commission paid by the government to near zero.

To date, approximately 352,816 service recipients are enrolled in pension management, including inactive ones. Following the implementation of the system, it is expected that the annual commission burden of approximately 150 million rupees paid to banks will decrease, cash flow will become predictable, and it will assist in managing the pressure on the state treasury.