Postal Services to Remain Operational on Public Holidays in Nepal

Kathmandu. Postal services will now remain operational on public holidays, allowing citizens to send goods abroad and clear imported items.

Although the Dillibazar General Post Office previously provided services on public holidays, the lack of coordination with customs offices and banks often hindered the clearance process. Following complaints regarding these service disruptions, the Ministry of Communication and Information Technology intervened. Under the direction of Minister Dr. Bikram Timilsina, the Department of Postal Services has initiated coordination with the Department of Customs to ensure seamless service delivery on holidays.

“The General Post Office has been providing services for international courier and postal shipments on holidays, but the closure of the Tribhuvan International Airport Customs branch created bottlenecks,” said Manmaya Bhattarai Pangeni, Director General of the Department of Postal Services. “We have communicated this issue to the Department of Customs both verbally and in writing to find a resolution.”

Director General of the Department of Customs, Shyam Prasad Bhandari, confirmed that arrangements are being made to keep the customs branch at the General Post Office operational on public holidays. Additionally, efforts are underway to ensure that the Rastriya Banijya Bank branch remains open to facilitate revenue payments.

In the month of Falgun alone, the Dillibazar General Post Office processed over 19,200 incoming items, including parcels, small packets, and registered mail, while approximately 11,700 items were exported. The office reported collecting around NPR 2.9 million in customs revenue. Operating on public holidays is expected to improve service accessibility for citizens and positively impact the office's overall performance and revenue generation.