Ministry of Home Affairs to Establish Central Command System for Enhanced Security

Kathmandu. To further enhance peace, security, and crime control, the Ministry of Home Affairs has decided to establish a 'Central Command System'. This decision was made during a meeting of the ministry's high-level management group on Monday. 

Under the Central Command System, direct communication will be maintained with District Administration Offices, District Police Offices, and Armed Police Force offices across the country. Ministry of Home Affairs spokesperson (Joint Secretary) Ananda Kafle told RatoPati that this will help accelerate information exchange and assist in the direct monitoring of critical locations. 

Home Minister Sudhan Gurung has directed that the work to establish the system be initiated immediately. Furthermore, the Ministry of Home Affairs is implementing a system where the progress reports of complaints and registered cases filed by the public will now be provided to the concerned individuals via phone, SMS, and email. The ministry stated that the Nepal Police has already issued necessary directives to its subordinate offices regarding this matter. Home Minister Gurung has instructed that a weekly report on this arrangement be submitted to the ministry and that it be gradually implemented in other agencies as well.

The meeting also decided to make the public grievance redressal system more effective in the performance of the Ministry of Home Affairs and its subordinate bodies. For this, grievance management mechanisms will be activated in all offices, and a call center will be established at the ministry to address public complaints.