New Passport Printing System Faces Technical Glitches on Day One

Kathmandu. Technical problems have emerged across the country immediately after the new passport printing and distribution system began today. Service recipients have faced hardship due to system interruptions on the very first day the German companies Muhlbauer and Veridos took charge. Department of Passports announced the start of service through the new system from Monday, but this system has not been working in various districts of the country. According to information received, password and system problems have appeared in districts including Palpa, Arghakhanchi, Baitadi, Mahottari, Kavre, Udaypur, Bara, and Myagdi. Due to technical problems, a large crowd of service recipients has gathered at the department in Tripureshwor, and the government's goal of replacing the old system with the new system has faced an immediate setback. It has been reported that in some districts, the password did not work, and in some places, the system itself was 'down'.

Printing Started with Two Minors

Foreign Minister Shishir Khanal inaugurated the new system by printing passports for two minors on Monday morning. Although the department claims that the data migration of approximately one crore Nepalis has been successfully completed, its effect has been the opposite in the field. The work, which has been done by the French company Idemia since 2018, has now gone into the hands of German companies.

Work Started Amidst Controversy and Pressure

This contract process has been controversial from the beginning. Prime Minister Balen Shah's secretariat had pressured the Commission for Investigation of Abuse of Authority to investigate, alleging corruption. However, due to international agreements and technical complexities, the Balen government backed down from the decision to cancel the contract.

Department Says: 'Technical Challenges are Natural'

The department has admitted to problems in the system, stating that such challenges are natural in the initial days. Deputy Director of the Department, Sonu Thapa, said that the technical team and foreign experts are working around the clock to improve the system.

 

This specific news has been automatically translated by AI. As a result, there may be some inaccuracies or language errors.