IGP Dan Bahadur Karki Issues Strict Directives for Transparent and Efficient Policing

Kathmandu. Inspector General of Police (IGP) Dan Bahadur Karki has issued strict directives to police personnel to prioritize transparent and effective service delivery in line with public expectations. Addressing police units across the country via a virtual meeting from the Nepal Police Headquarters on Wednesday, he emphasized that citizens must be at the center of operations, with their problems and grievances addressed appropriately.

IGP Karki ordered the immediate legal action against middlemen who operate in police offices under the pretext of expediting services or luring service seekers. He stated that providing service that is free of middlemen, lawful, and prompt must be the primary responsibility of the police. 

He also directed the arrangement of citizen facilitators in every police office and the implementation of a system to inform service seekers about the progress of their services via SMS. He noted that all police personnel must be committed to providing impartial and grievance-free service by adopting a zero-tolerance policy.

Stating that crime investigation must be objective and transparent, Inspector General Karki directed personnel to take a firm stance against criminal activities at border crossings, hooliganism, smuggling, and the exploitation of natural resources. He placed special emphasis on police personnel demonstrating professionalism, discipline, integrity, and honesty. He also urged them to coordinate with stakeholders to intensify awareness programs aimed at reducing road accidents.

The IGP further directed personnel to maintain high vigilance to minimize loss of life and property during potential disaster events and to remain in a state of constant readiness by prioritizing drills. He warned them to improve upon past weaknesses in crowd control and management, and to strictly adhere to the principles of the use of force. He also urged them to exercise restraint in the use of social media to maintain the high professional image of the police.

During the program, Chief of the Crime Investigation Department AIG Sushil Singh Rathore and Chief of the Operations Department AIG Uma Prasad Chaturvedi also provided directives on contemporary issues. The virtual meeting was attended by police chiefs from all 7 provinces, district police chiefs, and representatives of units handling cases.