Health Insurance Board Warns Hospitals Over Refusal to Provide Services

Kathmandu. Following findings that various hospitals and health institutions were reluctant to provide health insurance services or failed to offer necessary facilities to patients, the Health Insurance Board has warned of legal action according to the law.

The Board has urged for the smooth provision of medical treatment after observing that some service-providing health institutions caused trouble for insured beneficiaries or failed to provide services during the service delivery under the insurance program.

The Board has drawn attention to the fact that health institutions require advance appointments to receive insurance services, discriminatory behavior towards the insured, and the non-availability of necessary services and medicines. The Board has warned against engaging in or allowing activities contrary to the Health Insurance Act, 2074, the Health Insurance Regulation, 2075, and prevailing laws.

Executive Director of the Board, Krishna Prasad Paudel, informed that if any service-providing health institution is proven to have acted against the rules during monitoring, action will be taken in accordance with the Health Insurance Act, 2074.