Nepal Police Chief Directs Enhanced Quality, Sensitivity in Service Delivery

Banke. Nepal Police Inspector General (IGP) Dan Bahadur Karki has directed that police services be made even higher quality, more sensitive, and victim-friendly. He issued this directive on Thursday while inaugurating the newly constructed building for the Women, Children, and Senior Citizens Service Center on the premises of the Area Police Office, Kohalpur.

IGP Karki mentioned that the nature of services provided by the police is gradually changing. "The police are now moving forward not just as an action-oriented body, but as a service and support-oriented institution," he said. "Structures like this will play a significant role in providing services based on understanding the victim's psychology, sensitivity, and humanity."

The building, constructed by UNOPS under the SJP program supported by the UK Government, aims to make services targeted at women, children, and senior citizens more effective, safe, and convenient.

Clarifying the services available to service recipients, he stated, "Through this center, service recipients can receive counseling, complaint registration, temporary shelter, and necessary legal process services from a single location. The police will provide services prioritizing the victim's confidentiality, dignity, and security."

At the inauguration ceremony, UNOPS Operations Coordinator Indra Neupane delivered the welcome address, and UNOPS Infrastructure Manager Shishir Upadhyay presented the report on the building construction. The event also featured speeches by UNOPS Nepal Country Manager Komal Karki and Banke Chief District Officer Bipin Kumar Tamang.

The construction cost for the building, spread over an area of approximately 287.25 square meters, is NPR 21,473,107.61. The agreement for the building construction was finalized on Shrawan 10, 2081, and the construction work was completed by Royal Construction, Dhangadhi (Kailali).

The ground floor of the building includes the Office Chief's room, counseling room, victim shelter room, inquiry and reception room, children's room, meeting room, and administration prosecution room. The first floor is equipped with the Chief's residence, kitchen and dining area, two police barracks, and two toilets. Appreciation letters were presented by the Chief Guest to individuals who contributed to the building's construction during the ceremony.