Minister Timilsina Urges Civil Servants to Prioritize Accountability and Public Service

Nuwakot. Minister for Communication and Information Technology Dr. Bikram Timilsina has urged civil servants to work responsibly and deliver results worth taking pride in. He directed officials to adapt to the political changes following the 'Gen-Z' movement and ensure their services reflect a standard of excellence.

During a discussion with heads and representatives of government offices at the District Administration Office today, Minister Timilsina made it clear that delays, irresponsibility, and excuses in service delivery will no longer be tolerated. Emphasizing the need to understand the essence of political change, he urged the bureaucracy to focus on improving government services to provide accessible governance to the public.

“It is easy to point out problems. But now, we must look at ourselves. We are here to serve the country, not for political gain,” said Minister Timilsina. Noting that the current government is built on the foundation of transparency and accountability, he stated that every citizen must be equally responsible.

“No one has the luxury of being irresponsible. Either fulfill the assigned duties with responsibility or make way for others,” Minister Timilsina stated, clarifying that officials who fail to meet their responsibilities will be held accountable.

Directing officials to increase the use of technology in governance and service delivery, Minister Timilsina emphasized that government offices must make the public feel that they are there to serve them. “There is no alternative to working with the public at the center. Now is the time for everyone to work. Strive to perform in a way that satisfies you compared to the past,” he said.

Stressing the need for balanced information evaluation, Minister Timilsina advised staff to avoid one-sided information and to work openly without discriminatory behavior. Mentioning that the main task of Parliament is lawmaking, he informed that the current Parliament and government are preparing to enact necessary laws to remove obstacles in service delivery caused by decades-old legislation.

Minister Timilsina directed the immediate processing of pending files and emphasized that the entire bureaucratic machinery, from the ministry to the provincial and district levels, must actively work to make the 'Zero File' campaign a success. He suggested publishing weekly, bi-weekly, and monthly progress reports to make the campaign result-oriented.

During the program, Member of Parliament elected from Nuwakot-1, Dr. Achyutam Lamichhane, urged office heads and representatives to be responsible toward service seekers. He suggested aiming to make the district a 'Zero Irregularity District' to make the payment process effective. He also cautioned against any discrimination based on political grounds and urged ensuring equal access and opportunity for all citizens.

Chief District Officer Shambhu Prasad Regmi, heads of security agencies in the district, and heads of various offices were present during the discussion. On the occasion, the Minister and the MP also inquired about the status of development projects in the district.