Ministry of Women, Children and Senior Citizens Vows to Crack Down on Service Irregularities

Kathmandu. The Ministry of Women, Children and Senior Citizens has announced a strict prohibition on all forms of irregularities and misconduct.

In a press release issued on Sunday, the Ministry warned that it would strictly prohibit such irregularities in service delivery to make its services more sensitive, accessible, and effective.

The Ministry has completely banned discrimination, illegal fee collection, and the involvement of middlemen during the service delivery process.

According to the Ministry, actions that humiliate, endanger, or inconvenience women, children, senior citizens, persons with disabilities, and vulnerable communities will be strictly controlled.

Stating that the state's primary responsibility is to ensure the dignity and safety of every citizen, the Ministry expressed its firm commitment to ensuring that service recipients do not face any form of injustice.

The statement issued by the Ministry says, 'If any citizen experiences misconduct, neglect, or irregularities while receiving services, they are requested to file a written or verbal complaint with the relevant authorities. Received complaints will be taken seriously, and necessary investigations and legal actions will be initiated.'

Emphasizing that the cooperation of all is essential for building an inclusive, safe, and dignified society, the Ministry has called upon all citizens, stakeholders, and service providers to support this campaign. The Ministry has pledged to make its service delivery transparent and accessible.