Transport Management Office in Mahendranagar Bans Middlemen to Curb Service Disruptions
Kanchanpur. The Transport Management Office in Mahendranagar has completely prohibited the entry of middlemen within the office premises. The office issued an official notice following an increase in complaints regarding unnecessary harassment, inconvenience, and financial exploitation of service seekers.
According to the acting chief of the office, Rabindra Chaudhary, the decision was made after repeated complaints that certain individuals were luring service seekers with promises of handling vehicle insurance, renewals, and health certificates, while charging extra fees and causing harassment. He stated that such activities have led to disorder and delays in the services provided by the office. He further noted that if anyone is found engaging in such activities or entering restricted areas to harass service seekers, the office will write to the relevant authorities for legal action.
The Transport Management Office has urged service seekers to contact the relevant branch or staff directly for their work. The office has requested that service seekers do not require the assistance of middlemen for any services and should not pay any amount beyond the prescribed fees. Acting Chief Chaudhary stated that this step was taken with the aim of providing easy, fast, and transparent services to the public. He expressed hope that controlling middlemen will free service seekers from unnecessary hassles and extra expenses, while making service delivery more organized.
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