FRBL Becomes 1st Reinsurance Broker in Nepal to Obtain ISO 9001:2015 Certification

KATHMANDU, Aug 28: Federal Reinsurance Brokers Limited (FRBL) has become the first reinsurance broker in Nepal to be awarded the ISO 9001:2015 certification. The company has achieved the same under the category of life and non-life insurance and reinsurance broker services.

The certification was officially handed over by Prakash Poudel, Country Director of United Registrar of Systems (URS), to the chairman of FRBL Mahesh Kumar Agrawal during the ceremonial event held at FRBL's headquarters in Kathmandu on August 27, 2023. FRBL's Board members, key leadership team, employees, and representatives from URS Nepal were present at the event. Prakash Poudel congratulated FRBL for the achievement and emphasized the significance of the ISO 9001:2015 certification, highlighting its role in ensuring operational excellence, process efficiency, and customer satisfaction.

Subarna Paudel, Managing Director of FRBL, conveyed his appreciation for the collective efforts of FRBL's management team and URS Nepal. "Receiving the ISO 9001:2015 certification is a significant achievement for us. It not only validates our commitment to excellence but also underscores our dedication to providing unparalleled reinsurance broker services to our clients", he said.

Bishaldeep Adhikari, Acting CEO of FRBL, gave his remarks, "We take immense pride in being recognized as first reinsurance broker in Nepal to receive ISO 9001:2015 certifications. This achievement inspires us to continuously enhance our operational efficiency and set new benchmarks for quality service."