Global IME Bank Launches 24-Hour Customer Service for Overseas Nepalis

Kathmandu. Global IME Bank has announced it will provide 24-hour service for citizens residing abroad. The bank launched a special customer service area targeting Nepalis living overseas starting Thursday.

During the launch event, Chandra Prasad Dhakal, Chairman of Global IME Bank Limited, directed that 24-hour service for Nepalis abroad should commence immediately. Dhakal stated that since Global IME Bank Limited is number one in all aspects, a separate division has been established for the convenience of Nepalis living abroad, marking a first in banking history for such a dedicated service. Chairman Dhakal said, 'The way Global IME Bank is becoming number one, all our outputs must meet those parameters. Since Nepalis reside in various countries including Australia, Europe, America, the Middle East, Korea, and Japan, we must start working today to provide 24-hour customer service. For instance, Australia is 5 hours ahead, Europe is 4 hours behind, and America has a difference of 11/12 hours. Let's start providing 24-hour service for any issue faced by Nepalis in all countries.'

He added that since Global IME has the largest network, there should be no delay in providing corresponding service. This new facility launched by Global IME Bank is expected to make it easier for Non-Resident Nepalis (NRNs) and overseas Nepalis to access banking services in Nepal. NRNs will now be able to open savings and fixed deposit accounts and conduct transactions in foreign currency. – News Agency Nepal